Having a problem with your ORP system or electrode? Many people do! Here is a list of some common symptoms, causes, and fixes to some commonly encountered ORP problems. We hope this helps!
This presentation is a systematic procedure to isolate problems in your ORP measuring system.
The following tools are recommended to assist you in problem identification:
The meter or controller is the easiest component to eliminate as a possible cause of your problem. Follow the stepwise instructions below for quick problem solving.
Remove the electrode from the sample or process and disconnect it from the meter or controller. Connect to the portable pH/mV meter or DVM and test electrode in ORP/mV solutions of your choice. We suggest using two standards so that a span/slope** number can be established. Compare results to the following table:
| ORP standard solution output | Possible Cause | Corrective Action |
| 0 mV in all mV standards |
a) Bad connection b) Internal short circuit |
a) Check/fix connection b) Contact Sensorex for Return Authorization |
| Buffers read close to expected value but speed of response* is slow (>30 seconds) | Dirty electrode pH glass and/or reference junction | Clean electrode per instructions included with it when shipped |
| Large offset in ORP/mV solutions** |
a) Reference poisoned b) Ground loop**** |
a) Contact Sensorex about special references b) Ground solution for tank or line to known earth ground or buy Sensorex Ground Loop Interrupt ORP electrode |
|
Short span*** (Typically less than 70%) |
a) Dirty platinum or reference junction or scratched platinum b) Aged electrode |
a) Clean electrode per electrode's care and use instructions b) Replace electrode (too old) |
| Unstable or drifting reading | Reference dirty or plugged | Clean electrode per electrode's care and use instructions (do not use abrasives to clean reference junctions!) |
If you are still having problems after trying the above diagnostics, fill out our Application Questionnaire and email it to us for assistance.
New ORP electrodes from Sensorex will respond to within 95% of their final value in less than 30 seconds in ORP solutions/mV standards. Response in the solution being measured may be slow and could take hours to equilibrate. As electrodes age, Speed of Response will become slower. Coatings or scratches on the ORP electrode's platinum surface will also give a slower response time.
A perfect electrode will read within the range of the respective ORP/mV solution as shown on the label. Offset is defined as the difference between the electrode's reading in an ORP/mV solution and the expected range. For example, when using Sensorex's ORP Calibration Kit, pH 7 buffer + quinhydrone should give 70-105mV (90mV being a perfect reading) and pH4 + quinhydrone should give 245-280mV (260mV being a perfect reading). Based on the ranges, an electrode that reads outside of the range should be evaluated further. Cleaning the electrode or replacing should rectify the offset.
A perfect electrode will have 100% of the theoretical Span which means that when an electrode is measured in two different ORP/mV solutions and the difference is calculated, if the difference is within 10% of the ideal span then the electrode can continue to be used. Normal electrode aging will reduce the Span.
When an ORP system is unstable, erratic, or the offset drifts, the most common problem is an electrical ground loop in the system, particularly if the tank and/or pipes are plastic. To verify this problem, remove the electrode and calibrate it in a known buffer in a beaker. If the electrode measures within specification (stable and adjustable offset) when calibrated, place a copper wire in the beaker and the other end in your system. This will permit voltage in the system to be transferred through the wire into the solution in the beaker. If the reading becomes unstable or shifts, a ground loop is your problem. To fix the ground loop, ground the solution to a known earth ground source or use a Sensorex Ground Loop Interrupt ORP electrode.
ELECTRODE CALIBRATES THEN ELECTRODE READS HIGH
IN BUFFER OR OUT OF RANGE IN PROCESS

